Microsoft Outlook continually closes - help!! RRS feed

  • Question

  • Every time I open my Microsoft Outlook and open an e-mail I get an error message stating that the program has encountered an error and needs to close. The program then closes and reopens itself and continues this cycle. So far I have run an update on all the Windows programs that I am running and I have tried to apply the fixes (I am running the 32 bit program) and edition 10 but I cannot find a solution to my problem.  I need help to fix this - can anyone suggest what else I can try or someone for me to take my computer to have this software problem attended to??
    Monday, July 10, 2017 10:20 AM

All replies

  • Sorry 2016 edition - I am not very computer savvy apologies!!

    Monday, July 10, 2017 10:22 AM
  • Hi Mrs Konstantas,

    Thanks for posting in our forum.

    To help narrow down the issue, please try to start Outlook in safe mode (Press Win + R, type "outlook /safe", press Enter.) and see if Outlook can be opened properly.

    It the problem continues, please try to repair Office via Control Panel and check the result:

    Repair an Office application 

    It the issue still exists, please have a check in the Event Viewer when the problem occurs and see if anything useful would be recorded out there.

    Best regards,
    Yuki Sun

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    Tuesday, July 11, 2017 6:17 AM