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Project Server 2010: check-in of a project not always processed RRS feed

  • Question

  • Very often when people check-in their project it doesn't seem to be processed on the server and is still checked out to them on the server or local.

    What can be the cause?

    Wednesday, September 19, 2012 10:34 AM

All replies

  • Plessers Bart --
     
    We often see this behavior when people close their Microsoft Project 2010 application by clicking the Close button (big red X button) in the upper right corner of the application window.  This is the leading cause of projects getting stuck in a checked out condition.  The process we recommend to all of our clients is:
     
    1.  Click File > Close to close the enterprise project.
    2.  Click the Yes button when prompted to check in the project.
    3.  Wait 5-10 seconds to allow the check in process to complete at both ends (in both the Local Project Cache and in the Project Server database).
    4.  Click File > Exit.
     
    In step #3 above, to confirm the check in has completed, the user can click File > Open and look at the status of the check in process.  If the user sees a Check In Pending... message, the user should wait a few more seconds and then press the F5 function key to refresh the contents of the dialog.  Once the Cache Status column is clear for the project, it is safe to exit Microsoft Project 2010.  Hope this helps.
     

    Dale A. Howard [MVP]
    VP of Educational Services
    msProjectExperts
    http://www.msprojectexperts.com
    http://www.projectserverexperts.com
    "We write the books on Project Server"

    Wednesday, September 19, 2012 11:49 AM
    Moderator
  • Ok, we will give it a try.

    Hope this is an issue that can be fixed in upcoming releases.
    Little things like this make the product hard to sell to other employees.
    And even if they are willing they will often forget.

    But thanks for the suggestion.

    Wednesday, September 19, 2012 1:17 PM
  • Hi,

    this is really a pain. Even with the latest version of Project and Project Server 2010 (CU06/2012) it regularly happens with some users.

    I would like to encourage the Microsoft to refresh the cache before opening the Open dialog and doing the same for opening projects from the recent list when connected against Project Server

    Is there any location where we can place this feedback?

    Thanks,

    Peter

    Wednesday, September 19, 2012 1:33 PM