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Please Hep me @ Unexpectedly Shut Down RRS feed

  • Question

  • Problem signature

    Problem Event Name: BlueScreen

    OS Version: 6.1.7600.2.0.0.768.3

    Locale ID: 4105

    Extra information about the problem

    BCCode: d1

    BCP1: 0000000000000000

    BCP2: 0000000000000002

    BCP3: 0000000000000008

    BCP4: 0000000000000000

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 768_1

    Bucket ID: X64_0xD1_CODE_AV_NULL_IP_nt!KiPageFault+260

    Server information: aae2bda7-8848-4e4c-bf59-c265ff100905

    • Moved by Carey FrischMVP Monday, December 6, 2010 12:29 AM Moved to proper forum category (From:Windows Vista Applications)
    Sunday, December 5, 2010 3:24 PM

Answers

  • You may boot in Clean Boot Mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging

    You may paste the result in your next post for analyzing.




    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Monday, December 13, 2010 5:59 AM
    Tuesday, December 7, 2010 9:29 AM
  • Bucket ID: X64_0xD1_CODE_AV_NULL_IP _nt!KiPageFault+260

    The Instruction pointer is NULL. Check your RAM with memtest86+.

    If memtest86+ doesn't find any errors, please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Arthur Xie Monday, December 13, 2010 5:59 AM
    Tuesday, December 7, 2010 2:20 PM

All replies

  • You may boot in Clean Boot Mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging

    You may paste the result in your next post for analyzing.




    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Monday, December 13, 2010 5:59 AM
    Tuesday, December 7, 2010 9:29 AM
  • Bucket ID: X64_0xD1_CODE_AV_NULL_IP _nt!KiPageFault+260

    The Instruction pointer is NULL. Check your RAM with memtest86+.

    If memtest86+ doesn't find any errors, please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Arthur Xie Monday, December 13, 2010 5:59 AM
    Tuesday, December 7, 2010 2:20 PM