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Dial tone being heard over phone call in progress RRS feed

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    I have a user who is reporting that several times a week, when a call is transferred to her from the Attendant, she will hear the caller but will also hear a dial tone loudly in the background. No other user has reported such an issue. She is using a CX700 for these calls. Any ideas?
    Tuesday, May 18, 2010 9:30 PM

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    You are sure that it is not an incomming call?
    Because when in a call you can still recieve alerts for incomming calls!

    - Belgian Unified Communications Community : http://www.pro-exchange.be -
    Wednesday, May 19, 2010 12:55 AM
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    She is hearing a dial tone, not ringing like an incoming call.
    Monday, May 24, 2010 5:08 PM