Vista freezes up when renaming a folder RRS feed

  • Question


    I don't know why something as basic as renaming a folder would cause my window to freeze. I can open up a NEW window. . .I can work with anything but that frozen window. The only way to close it is to "CTRL+ALT+DEL" and 'End Task'  through the "task manager." Also, the strange thing is that after closing it through 'task manager' when you go back to the folder - it's renamed! It's a lot of hassle to just rename a folder.
    Wednesday, January 16, 2008 4:56 AM


  • Hi,


    I have performed some search, and found the following link which may can do some help, for your reference:


    Fix Vista Unable to Rename or Move Files and Folders Issues After Applying KB938979 Patch


    Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.


    I hope it helps.
    Guozhen Wang
    Microsoft Online Community Support

    Friday, January 18, 2008 9:58 AM