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EDGE browser freezes when ads play in the web site RRS feed

  • Question

  • Is there a setting in Internet explorer that I can enable (or disable)  to allow me to browse thru internet pages without I E 11 freezing? Example is Yahoo Mail. Every time I go to Yahoo mail, when advertisement start in the right pane, the screen freezes for 25 to 30 seconds. Same with almost every Online newspapers. Visit the same pages with google Chrome, and no such freezing.

    Thanks


    MP


    • Edited by mmpai Monday, June 20, 2016 9:21 AM
    Saturday, June 18, 2016 6:34 PM

Answers

  • Hi mmpai,

     

    It seems that your Edge browser froze. We may follow the methods and check if that helps:

     

    Method 1:

     

    Refer to these steps to open Edge using InPrivate option.

     

    Run the Edge using InPrivate option and check the issue status.

     

    1.Open the Edge, then click on more options (...)

    2.Click on New InPrivate window.

     

     

    Method 2:

     

    Refer to these steps to clear the browsing data.

     

    Reset the Edge by clearing browning data and check if that helps you.

     

    1.Open the Edge, then click on more options(...)

    2.Click on Settings, then click on clearing browning data.

    3.Select all, then click on Clear.

    4.Restart the Edge and check the issue status

     

    For more information, please refer to the link:

     

    Microsoft Edge Freezing?

    http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/microsoft-edge-freezing/f02ff4af-b09d-40f0-96af-11483847220a?page=1

     

    Best Regards,

    Tao

     


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, June 20, 2016 12:21 PM
    Moderator

All replies

  • Is there a setting in Internet explorer that I can enable (or disable)  to allow me to browse thru internet pages without I E 11 freezing? Example is Yahoo Mail. Every time I go to Yahoo mail, when advertisement start in the right pane, the screen freezes for 25 to 30 seconds. Same with almost every Online newspapers. Visit the same pages with google Chrome, and no such freezing.

    Thanks


    MP


    Saturday, June 18, 2016 6:38 PM
  • My browser is EDGE- not I E 11

    MP

    Sunday, June 19, 2016 1:39 PM
  • Hi mmpai,

     

    It seems that your Edge browser froze. We may follow the methods and check if that helps:

     

    Method 1:

     

    Refer to these steps to open Edge using InPrivate option.

     

    Run the Edge using InPrivate option and check the issue status.

     

    1.Open the Edge, then click on more options (...)

    2.Click on New InPrivate window.

     

     

    Method 2:

     

    Refer to these steps to clear the browsing data.

     

    Reset the Edge by clearing browning data and check if that helps you.

     

    1.Open the Edge, then click on more options(...)

    2.Click on Settings, then click on clearing browning data.

    3.Select all, then click on Clear.

    4.Restart the Edge and check the issue status

     

    For more information, please refer to the link:

     

    Microsoft Edge Freezing?

    http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/microsoft-edge-freezing/f02ff4af-b09d-40f0-96af-11483847220a?page=1

     

    Best Regards,

    Tao

     


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, June 20, 2016 12:21 PM
    Moderator
  • Thanks Tony

     inPrivate works great, but does not  a solution for day to day browsing. I have posted my thoughts on IE / EDGE in the forum noted in your feedback above.  

    Thanks for taking time to assist. I believe Microsoft engineers need to address this if they are serious with their "Cloud First" mantra.

    Thanks again.


    MP

    Tuesday, June 21, 2016 1:00 AM
  • We are looking forward to your good news:)

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Tuesday, June 21, 2016 1:33 AM
    Moderator