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Help Needed With Mini Dump .. Dell Inspiron 1750 RRS feed

  • Question

  • Hello,

    I am having problems with my Dell Inspiron 1750 with the Blue Screen/Mini Dump.  This is ongoing.  I took my laptop back to factory default settings and have very little installed on my hard drive.  The same error is starting.  I am wondering if this points to a hardware issue and how do I find out?  I am running Windows 7 Essential ..

    Here is the error message I am getting from Microsoft.  Thanks in advance for any help that you can give me.

    ERROR:

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7600.2.0.0.256.1

      Locale ID:                                             1033

     

    Additional information about the problem:

      BCCode:                                               3b

      BCP1:                                                    00000000C000001D

      BCP2:                                                    FFFFF88000000000

      BCP3:                                                    FFFFF8800ABC3160

      BCP4:                                                    0000000000000000

      OS Version:                                          6_1_7600

      Service Pack:                                       0_0

      Product:                                               256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\030611-28485-01.dmp

      C:\Users\Brenda\AppData\Local\Temp\WER-49202-0.sysdata.xml

     

    Monday, March 7, 2011 3:22 AM

Answers

  • Bug Check Code 0x3B: The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    For more information, refer to this Microsoft article.

    Please use Microsoft Skydrive to upload C:\Windows\Minidump\030611-28485-01.dmp dump file. Once done, post the link here so that I download it and then analyze it.



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    • Marked as answer by Cloud_TS Tuesday, March 22, 2011 9:35 AM
    Monday, March 7, 2011 9:14 AM