Mail gets forwarded, but I cannot find a rule RRS feed

  • Question

  • A user in Exchange (Office 365 mail) isn't getting any mail. I sent a testmessage to the user's mailbox and did a message trace. I noticed that the mail was forwarded to another mailbox.

    I looked at the forward rules in the setting of the Outlook Web App, but there was not any.
    Also I looked for rules in Powershell with:

    Get-Mailbox | select UserPrincipalName,ForwardingSmtpAddress,DeliverToMailboxAndForward

    but it said False.

    Is there some other setting to forward mail?

    Saturday, September 17, 2016 9:35 PM


  • Hi

    also check outlook using the mapi tool for any corrupt rules.

    Microsoft PFE

    • Proposed as answer by Jason.Chao Monday, September 19, 2016 7:07 AM
    • Marked as answer by Jason.Chao Friday, September 30, 2016 9:20 AM
    Sunday, September 18, 2016 3:14 PM

All replies