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Clients cant get the updates from WSUS. RRS feed

  • Question

  • I have Installed WSUS on my Windows Server 2008 R2. The installation went smooth with no errors whatsoever. I am able to sync and download all the updates. The problem is that it doesn't see the computers. I went to the main server which is in charge of AD, DNS, GPs', gateway, storage, etc... and created the GPO for WSUS updates there. I configured so all the computers point to the WSUS server whenever the updates take place. I am able to access the WSUS server. I use the http://WSUSservername:portnumber/iuident.cab... and I am able to download the file... So connecting to the server is not the issue, I think. So I went ahead and opened the Windowsupdate.log and this is what I Get:

    2014-06-19 11:20:47:432 940 1310 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 45]
    2014-06-19 11:20:47:432 940 1310 Agent *********
    2014-06-19 11:20:47:432 940 1310 Agent  * Online = Yes; Ignore download priority = No
    2014-06-19 11:20:47:432 940 1310 Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-06-19 11:20:47:432 940 1310 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-06-19 11:20:47:432 940 1310 Agent  * Search Scope = {Machine & All Users}
    2014-06-19 11:20:47:432 940 1310 Agent  * Caller SID for Applicability: S-1-5-21-3881866237-2239884609-2590477384-1659
    2014-06-19 11:20:47:432 940 1310 EP Got WSUS Client/Server URL: "http://xxx:xxxx/ClientWebService/client.asmx"
    2014-06-19 11:20:47:448 940 1310 Setup Checking for agent SelfUpdate
    2014-06-19 11:20:47:448 940 1310 Setup Client version: Core: 7.9.9600.17092  Aux: 7.9.9600.17031
    2014-06-19 11:20:47:448 940 1310 EP Got WSUS SelfUpdate URL: "http://xxx:xxx/selfupdate"
    2014-06-19 11:20:47:448 940 1310 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2014-06-19 11:20:47:448 940 1310 Misc FATAL: Error: 0x80096002 when verifying trust for C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab
    2014-06-19 11:20:47:448 940 1310 Misc WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x80096002
    2014-06-19 11:20:47:448 940 1310 Setup FATAL: Ident cab verification failed, err = 0x80096002
    2014-06-19 11:20:47:448 940 1310 Setup WARNING: SelfUpdate check failed to download package information, err = 0x80096002
    2014-06-19 11:20:47:448 940 1310 Setup FATAL: SelfUpdate check failed, err = 0x80096002
    2014-06-19 11:20:47:448 940 1310 Agent  * WARNING: Skipping scan, self-update check returned 0x80096002
    2014-06-19 11:20:47:448 940 1310 Agent  * WARNING: Exit code = 0x80096002
    2014-06-19 11:20:47:448 940 1310 Agent *********
    2014-06-19 11:20:47:448 940 1310 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 45]
    2014-06-19 11:20:47:448 940 1310 Agent *************
    2014-06-19 11:20:47:448 940 1310 Agent WARNING: WU client failed Searching for update with error 0x80096002
    2014-06-19 11:20:47:448 940 1310 IdleTmr WU operation (CSearchCall::Init ID 45, operation # 2757) stopped; does use network; is not at background priority
    2014-06-19 11:20:47:448 940 1310 IdleTmr Decremented PDC RefCount for Network to 0
    2014-06-19 11:20:47:448 940 1310 IdleTmr Decremented idle timer priority operation counter to 2
    2014-06-19 11:20:47:448 940 1220 AU >>##  RESUMED  ## AU: Search for updates [CallId = {22A97B41-0341-4B56-964E-999CCCE39A8D} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-06-19 11:20:47:448 940 1220 AU  # WARNING: Search callback failed, result = 0x80096002
    2014-06-19 11:20:47:448 940 1220 AU #########
    2014-06-19 11:20:47:448 940 1220 AU ##  END  ##  AU: Search for updates  [CallId = {22A97B41-0341-4B56-964E-999CCCE39A8D} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-06-19 11:20:47:448 940 1220 AU #############
    2014-06-19 11:20:47:448 940 1220 AU All AU searches complete.
    2014-06-19 11:20:47:448 940 1220 AU  # WARNING: Failed to find updates with error code 80096002
    2014-06-19 11:20:47:448 940 1220 AU AU setting next detection timeout to 2014-06-19 20:20:47
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 30 SID {S-1-5-21-3137932392-3689043322-37932657-1001} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3137932392-3689043322-37932657-1001} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3137932392-3689043322-37932657-1001} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 29 SID {S-1-5-21-3881866237-2239884609-2590477384-1330} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1330} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1330} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1156} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1156} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1156} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1659} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1659} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1659} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 18 SID {S-1-5-21-3881866237-2239884609-2590477384-1677} Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1677} Service {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2014-06-19 11:20:47:464 940 1220 AU  # Publishing WNF Per user update count event Count: 0 SID {S-1-5-21-3881866237-2239884609-2590477384-1677} Service {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-06-19 11:20:52:447 940 fe0 Report REPORT EVENT: {FDA40604-08E6-4D8F-B639-2A68514682AE} 2014-06-19 11:20:47:448-0400 1 148 [AGENT_DETECTION_FAILED] 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80096002 SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80096002.
    2014-06-19 11:20:52:447 940 fe0 Report WARNING: Failed to get ProtocolVersion: 8024043d
    2014-06-19 11:20:52:447 940 fe0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-06-19 11:20:52:447 940 fe0 Report WER Report sent: 7.9.9600.17092 0x80096002(0) D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
    2014-06-19 11:20:52:447 940 fe0 Report CWERReporter finishing event handling. (00000000)
    2014-06-19 11:21:27:754 940 11d4 WuTask WUTaskHandler successfully started the task.
    2014-06-19 11:21:27:755 940 10bc WuTask WUTaskManager received event to unregister task.
    2014-06-19 11:21:38:400 940 10bc AU AU received policy change subscription event

    I omitted the server name for security reasons.. The port I am using is 8530. I think the log says that Identification FAILS.

    We had previously installed WSUS using System Center essentials but after a year it stopped working. I went ahead an uninstalled the WSUS, Aplication Server, and whe Web IIS server and installed all of them again. I literally manually installed the WSUS server this time and it is working fine.

    Any thoughts on what could the problem be?

    -Paulo

    Thursday, June 19, 2014 3:33 PM

Answers

  • Misc WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x80096002

    Looks like you've failed to install KB2734608 on your WSUS v3.2 server.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.


    Thursday, June 19, 2014 10:01 PM

All replies

  • Misc WARNING: Digital Signatures on file C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x80096002

    Looks like you've failed to install KB2734608 on your WSUS v3.2 server.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.


    Thursday, June 19, 2014 10:01 PM
  • I will do that and I'll get back to you.

    Thank you.

    Friday, June 20, 2014 1:00 PM
  • Hi Lawrence,

    It worked! 

    Thank you.

    Friday, June 20, 2014 3:52 PM