Cannot install FEP update (mpam-fe) 32-bit on Windows XP SP3 32bit computers RRS feed

  • Question

  • I am having problems installing this update for FEP on windows XP SP3 32-bit computers at work.

    When I press click to execute the update it says that it is not a 32bit application but it actually is.

    I am pretty sure I download the FEP 32bit update from the latest microsoft definitions site.

    Thank you in advance.

    Wednesday, October 2, 2019 1:00 PM

All replies

  • Hi,

    Make sure that you have download the x64 version of this update, what is the KB ID?

    You can download the update directly from the following link: 



    SAAD Youssef


    Please remember to mark the replies as answer if they help, thank you!

    Wednesday, October 2, 2019 1:03 PM
  • but how is it possible to run on windows xp 32bit systems since it is x64??
    Wednesday, October 2, 2019 1:19 PM
  • I don't think if you can do this, It is not supported, the only ways is either:

    • Download the x86 version of the update.
    • Upgrade you Windows to the x64 version.


    SAAd Youssef

    Wednesday, October 2, 2019 2:22 PM
  • yes I download the 32bit version that is what I am saying.

    but it cannot be executed on windows xp 32bit.

    Wednesday, October 2, 2019 2:54 PM
  • Check the Event Viewer for more details about this issue.

    If you try to install the same update on another client with the same OS, Is it worked?

    Wednesday, October 2, 2019 8:59 PM