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Windows 7 Networking Issue to a Server 2012 Server with File Share

    Question

  • The following Structure is a representation;
    PC1 - IP 10.0.0.10 - FQDN PC1.DOM.LOCAL
    PC2 - IP 10.0.0.20 - FQDN PC2.DOM.LOCAL
    SRV1 - IP 10.0.0.5 - FQDN SRV1.DOM.LOCAL - File Share 'FLDR1' / USR1<ReadOnly>


    SRV1 has a folder, FLDR1, being shared for read only access to user USR1.

    PC1 and PC2 logged on as Domain User USR1.
    PC1 is able to connect to SRV1 to see and look in FLDR1.
    PC2 is unable to connect to SRV1 to see and look in FLDR1.
    Now there are multiple means of connecting to SRV1 to see the share FLDR1.


    The following connections were done in combination with the following methods;
    Method 1 - via logged on Domain User CMD Prompt with 'NET VIEW'.
    Method 2 - via logged on Domain Administrator CMD Prompt with 'NET VIEW'.
    Method 3 - via logged on Domain User Explorer Window.
    Method 4 - via logged on Domain Administrator Explorer Window.

    Connection 1 - via Server Name.
    Connection 2 - via Server IP Address.
    Connection 3 - via Server Fully Qualified Domain Name.


    Now that the stage is set, going to the fun part...

    Testing from both PC1 and PC2...
    -------------------------------------------
    PC1 : Method 1 - Connection 1 - Success
    PC1 : Method 1 - Connection 2 - Success
    PC1 : Method 1 - Connection 3 - Success
    PC1 : Method 2 - Connection 1 - Success
    PC1 : Method 2 - Connection 2 - Success
    PC1 : Method 2 - Connection 3 - Success
    PC1 : Method 3 - Connection 1 - Success
    PC1 : Method 3 - Connection 2 - Success
    PC1 : Method 3 - Connection 3 - Success
    PC1 : Method 4 - Connection 1 - Success
    PC1 : Method 4 - Connection 2 - Success
    PC1 : Method 4 - Connection 3 - Success
    -------------------------------------------
    PC2 : Method 1 - Connection 1 - Fail
    PC2 : Method 1 - Connection 2 - Success
    PC2 : Method 1 - Connection 3 - Fail
    PC2 : Method 2 - Connection 1 - Success
    PC2 : Method 2 - Connection 2 - Success
    PC2 : Method 2 - Connection 3 - Success
    PC2 : Method 3 - Connection 1 - Fail
    PC2 : Method 3 - Connection 2 - Success
    PC2 : Method 3 - Connection 3 - Fail
    PC2 : Method 4 - Connection 1 - Success
    PC2 : Method 4 - Connection 2 - Success
    PC2 : Method 4 - Connection 3 - Success
    -------------------------------------------

    PC1 and PC2 being logged in as USR1, PC1 is able to connect to the SRV1 share FLDR1.
    PC2 is unable to connect to SRV1 except by IP Address, as shown in the tests above, but as for data connection, for some reason it is very slow even though it is on a 1Gb line.  All failures are given in response to Access Denied Error 5.

    This issue persists after I reboot PC2 and after I remove USR1 user profile.  I have also tried changing the IP address of the PC and still no resolution.

    Also, no local PC accounts such as .\Administrator or .\Guest can be used to view our shares as we have removed 'Everyone' from the permissions and have selected 'Domain Users' group in place of it.  If you are not in our domain, you will not have access to our shares, even if you are on our network.

    This issue also just started this past week. I have looked for a resolution to this issue and am unable to find one that works.  In reality we have 38 PCs on our floor that use a single user to get to this single folder to run an application and only one of them is giving this issue.  I'm almost getting ready to rebuild the issue PC from scratch with the image of the other machines.  Also, the imaging isn't the issue either since I've used the same image and software package for the past two years on this group of machines and this particular machine was in the second batch out of six deployed.

      Any other suggestions are welcome.

    Tuesday, September 08, 2015 5:08 PM

All replies

  • Hi Daniel,

    When using PC2, can you ping Server Name/FQDN successful?

    According to your description, it seems that the PC2 is lost from the domain, and cannot use DNS to resolve other domain computer name.

    Please try to re-add the PC2 to domain again, and check if any helps.

    Best regards,


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Niko Cheng
    TechNet Community Support

    Thursday, September 10, 2015 7:42 AM
  • If this were the case, how would it work under a domain admin log in?  Also, It can ping by all names, and resolves IP but will not connect to shares.

    The computer is acting as part of the domain as I have removed the user with the issue from the machine, restarted, then logged in as this user.  Windows goes through it's "setting up account for first time' process and still the issue occurs.

    Thursday, September 10, 2015 6:13 PM