HI,<o:p></o:p>
I have an issue with Blackberry users only that they can't active their account on BB
handset.<o:p></o:p>
Our exchange is 2003 SP2 and without proxy and error always "cannot login, verify your
email address, user name and password .if error persist, contact @xxx.com"<o:p></o:p>
And our users receive an email notification as below "
"Your attempt to configure the BlackBerry Internet Service to deliver mail to
your BlackBerry device from this email account was unsuccessful. This email
provides instructions to help with the email account set up.
You submitted the following information:
Please confirm
the information. Refer to the instructions below for help in determining the
correct information. After confirming the information, log in to the BlackBerry
Internet Service site and try again.
If you access your email account using a web browser (using a program called Outlook™ Web Access), you need the following information. Note: You can find out this information from your
System Administrator:
- Outlook Web Access URL: The web address for accessing your corporate
email
for example, http://exchange.company.com - Email Address: Your email address
for example,
patrickmoser@companyname.com - Email account Name: The portion of the email address before the "@"
symbol. Often the same as your user name
for example, patrickmoser in the
address patrickmoser@companyname.com - User Name: The user name for your account on the Microsoft® Exchange
server
for example, patrickmoser - Password: The Outlook or network login password
If you are still having difficulties adding your email account, visit the online help
on the BlackBerry Internet Service site. "
so can anyone assist with this issue and i checked the IIS virtual directory on exchange server.
Best Regards, Fadi.F.Haddad
BIS AUthentication with EXCHANGE 2003 SP2
