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Exchange UM not receiving voice sporadically RRS feed

  • Question

  • I have a Cisco Unified call manager integrated with Exchange UM.  Once in a while a user will not be able to leave a voice mail. The exchange system prompts the user to leave a message but the prompt doesn't receive audio from the user.  This happens a few times a day.  Currently there are 800+ users on the system.

    I can't find anything in the UM logs that can help me.

    Thanks

    Wednesday, April 23, 2014 8:04 PM