compatibility issue RRS feed

  • Question

  •   we are running 64 bit vista, we are unable to get Pearson/Ellis software to use the recording feature using a mic, the mic works fine with vista, and you can play it back.
    Thanks Tim 
    Saturday, February 7, 2009 3:42 PM




    Hi Tim,


    According to the symptom, this issue appears to be related to the specific components/mechanisms of the Pearson/Ellis software. Since we have no direct information on how the software was designed and how it works, Pearson will the best resource and will handle this issue in the most efficient way. Please feel free to contact me if there are any concerns related to the Operating System.


    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


    Hope this helps.



    Nicholas Li - MSFT
    Tuesday, February 10, 2009 2:39 AM