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Meta data not getting saved from Document Information Panel RRS feed

  • Question

  • We are facing a strange problem in our SP 2013 environment where the meta data submitted via Document Information Panel of the word document is not getting saved in the library. Here are the steps:

    1. Create a document library

    2. Click on create new document and select document content type

    3. The word file opens up. 

    4. Add content to the file and save the file.

    5. It prompts to provide a file name and saves the file in document library.

    6. Document Information Panel in word file now shows "Document Server Properties".

    7. Fill in any value in Title field.

    8. Save the document to library again.

    9. Check in the library and it is found that title value is not saved in Title column of library.

    10. Same happens even when you create a custom column and save its value from document information panel.

    Basically the document information panel has gone out of sync with library columns.


    Tuesday, September 15, 2015 11:18 AM

Answers

  • Hello Moss_Sharepoint,

     

    I understand you can’t save metadata by Document Information Panel.

    You can try to check out and open the file for editing, in the information window, click “Check for Issues” and choose Inspect Document, click “Remove all” button for “Document Properties and Personal Information” and “Custom XML Data”.

     

    For more Info:

    http://blog.allegient.com/blog/when-embedded-sharepoint-metadata-in-office-gets-corrupted

     

    Thank you

    • Proposed as answer by Patrick_Liang Wednesday, September 30, 2015 9:51 AM
    • Marked as answer by Patrick_Liang Tuesday, October 6, 2015 11:34 AM
    Wednesday, September 16, 2015 6:02 AM

All replies

  • Hello Moss_Sharepoint,

     

    I understand you can’t save metadata by Document Information Panel.

    You can try to check out and open the file for editing, in the information window, click “Check for Issues” and choose Inspect Document, click “Remove all” button for “Document Properties and Personal Information” and “Custom XML Data”.

     

    For more Info:

    http://blog.allegient.com/blog/when-embedded-sharepoint-metadata-in-office-gets-corrupted

     

    Thank you

    • Proposed as answer by Patrick_Liang Wednesday, September 30, 2015 9:51 AM
    • Marked as answer by Patrick_Liang Tuesday, October 6, 2015 11:34 AM
    Wednesday, September 16, 2015 6:02 AM
  • Hello Moss_Sharepoint,

     

    Did you try to inspect document?

    If it helped you, please mark the reply as answer to close the case.

     

    Thank you

    Monday, September 28, 2015 1:13 PM