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Server 2008 SP2 install thinks SP1 is missing RRS feed

  • Question

  • So I'm a little behind on patches, and am unable to install SP2 on Windows Server 2008 Standard 64bit.  I've run the system update readiness tool, and it reports:

     Found 3 errors
      CBS MUM Missing Total count: 3

    Unavailable repair files:
     servicing\packages\Package_for_KB948881_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum
     servicing\packages\Package_for_KB948881_server~31bf3856ad364e35~amd64~~6.0.1.1.mum
     servicing\packages\Package_for_KB948881~31bf3856ad364e35~amd64~~6.0.1.1.mum
     servicing\packages\Package_for_KB948881_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat
     servicing\packages\Package_for_KB948881_server~31bf3856ad364e35~amd64~~6.0.1.1.cat
     servicing\packages\Package_for_KB948881~31bf3856ad364e35~amd64~~6.0.1.1.cat

    I see numerous previous posts from 2009-2011 about this, and MS support provided a download site with a copy of the files, but those links are no longer valid.   My other Server 2008 servers are all SP2 already and don't have the above listed files in servicing/packagages.   Is there anywhere else to get the files, or can I remove the referenced patch somehow to reinstall?

    Wednesday, May 30, 2012 12:36 AM

Answers

  • Advanced guidelines for diagnosing and fixing servicing corruption
      
     http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx  
     
      Note: Refer to the “Options for obtaining files” section to get the files required.
      
     For detailed steps, refer to the following steps:
      
     1. Download the KB from Microsoft Download Center. Go to http://www.microsoft.com/en-us/download/details.aspx?id=24064 This link is for Security Update for ActiveX Killbits for Windows Server 2008 x64 Edition (KB948881)
      
     2. Expand the package.
     
      Assuming you downloaded the msu package to the %temp% directory and you want to expand the package to c:\targetDir, for example, run the following command:
      
    expand %Windir%\Temp\Windows6.0-KB948881-x64.msu /f:* c:\targetDir
     
      3. Expand the cab files to the same location.
      
    expand C:\targetDir\Windows6.0-KB948881-x64.cab /f:* c:\targetDir
      
     All the files will be located in the above directory as only payload files are located in specific subdirectories.
      
     Occasionally, the required file may be a root package. Check the above link for detailed instructions.
      
     Then, move to the following steps to fix the error:
      
     4. Copy the files to %Windir%\Temp\CheckSUR directory of the corrupted computer following the subdirectory format as follows:
      
     All files of type *.mum and *.cat should be placed in the %windir%\Temp\CheckSUR\servicing\packages directory
       
    For Example:
       
    copy C:\targetDir\package_for_kb948881_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum to %Windir%\Temp\CheckSUR\servicing\packages\
    copy C:\targetDir\package_for_kb948881_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat to %Windir%\Temp\CheckSUR\servicing\packages\

    5. Repeat for the rest of the files

    5. Rerun the System Update Readiness tool.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Proposed as answer by Miya Yao Wednesday, May 30, 2012 6:47 AM
    • Marked as answer by dinopower Wednesday, May 30, 2012 8:54 PM
    Wednesday, May 30, 2012 1:38 AM

All replies

  • Advanced guidelines for diagnosing and fixing servicing corruption
      
     http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx  
     
      Note: Refer to the “Options for obtaining files” section to get the files required.
      
     For detailed steps, refer to the following steps:
      
     1. Download the KB from Microsoft Download Center. Go to http://www.microsoft.com/en-us/download/details.aspx?id=24064 This link is for Security Update for ActiveX Killbits for Windows Server 2008 x64 Edition (KB948881)
      
     2. Expand the package.
     
      Assuming you downloaded the msu package to the %temp% directory and you want to expand the package to c:\targetDir, for example, run the following command:
      
    expand %Windir%\Temp\Windows6.0-KB948881-x64.msu /f:* c:\targetDir
     
      3. Expand the cab files to the same location.
      
    expand C:\targetDir\Windows6.0-KB948881-x64.cab /f:* c:\targetDir
      
     All the files will be located in the above directory as only payload files are located in specific subdirectories.
      
     Occasionally, the required file may be a root package. Check the above link for detailed instructions.
      
     Then, move to the following steps to fix the error:
      
     4. Copy the files to %Windir%\Temp\CheckSUR directory of the corrupted computer following the subdirectory format as follows:
      
     All files of type *.mum and *.cat should be placed in the %windir%\Temp\CheckSUR\servicing\packages directory
       
    For Example:
       
    copy C:\targetDir\package_for_kb948881_server_0~31bf3856ad364e35~amd64~~6.0.1.1.mum to %Windir%\Temp\CheckSUR\servicing\packages\
    copy C:\targetDir\package_for_kb948881_server_0~31bf3856ad364e35~amd64~~6.0.1.1.cat to %Windir%\Temp\CheckSUR\servicing\packages\

    5. Repeat for the rest of the files

    5. Rerun the System Update Readiness tool.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    • Proposed as answer by Miya Yao Wednesday, May 30, 2012 6:47 AM
    • Marked as answer by dinopower Wednesday, May 30, 2012 8:54 PM
    Wednesday, May 30, 2012 1:38 AM
  • Dave, thanks very much for the info.  Everything was spot on except while working on step 4, these files were missing from the CAB

    servicing\packages\Package_for_KB948881~31bf3856ad364e35~amd64~~6.0.1.1.mum

    servicing\packages\Package_for_KB948881~31bf3856ad364e35~amd64~~6.0.1.1.cat

    I found in this article http://blog.nenoloje.com/2009/08/cannot-install-windows-server-2008.html  one line that said "one of the .mum/.cat files should be missing in the package that you are looking for. Use update.mum and update.cat and rename them", so I used those for the two missing files and the update readiness tool completed and I was able to install SP2.  

    Thanks again

    Wednesday, May 30, 2012 8:54 PM
  • Great to hear its sorted.

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Thursday, May 31, 2012 1:03 AM