Windows Vista update errors 80070020 and 80070490 RRS feed

  • Question

  • I have been working on a friends laptop now for a couple weeks in my free time and have been constantly receiving error codes 80070020 and 80070490 while trying to do the Windows updates. The system is a Dell laptop running Vista Home Basic SP2 build 6002. I have tried everything I have run across so far for posted resolutions and have not had any luck. I have tried safe mode with networking, limited boot using msconfig and turning off startup programs and all not MS services. I have disabled antivirus and firewall, rebooted dozens of times, ran chkdsk and defrag, tried downloading and installing the individual updates manually. And everything I have tried so far has had the same results.

    I have been trying a number of times and it is always the same 3 updates that are failing. All other updates have been successful to this point. Updates failing are KB2808679, KB2862966, and KB2813430

    I have zipped up a file of all the typical log files, I can provide it upon request.

    Tuesday, August 27, 2013 9:15 PM

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