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Can't get on internet.. PLEASE HELP!! RRS feed

  • Question

  •  I thought I was computer savvy and told a friend at work that has an issue with her internet that I could fix it. I am having more trouble than I thought. She told me it was a Windows 7 and it is a Dell Windows XP Professional service pack 3. I am not very familiar with them. 

    She told me that she had uninstalled some programs she felt were slowing her computer down and now her wireless is not working the light is not on, the switch is on but when I go into network adapters all there is, is a 1394 Net Adapter and a Broadcom NetXtreme and it acts like it needs a cable plugged in to get online when she has never had to use a cable before. I can not find anywhere where there is wireless settings or anything.

    Someone please help, this lady is super nice and I would hate to let her down. I have the computer here with me now and if anyone could help I would appreciate is so much

    Friday, January 24, 2014 12:13 AM