Scanning WMI, RPC server is unavailable, RRS feed

  • Question

  • Hi

    I am using lansweeper to connect to remote servers,i am getting error  Scanning WMI,  RPC server is unavailable, i am getting this error on more than 10 servers. I have changed  LocalAccountTokenFilterPolicy is set to 1(HKLM\Software\Microsoft\Windows\CurrentVersion\policies\system)still same issue.

    experts guide me how to troubleshoot WMI , from the firewall no issues ,ports are opened, and on the local server how do i check if user has blocked the required ports in registries.what is the path?

    Wednesday, April 4, 2018 5:54 AM


All replies

  • Maybe this article on troubleshooting the RPC server is unavailable error would be helpful.



    • Proposed as answer by Mary Dong Wednesday, May 2, 2018 8:07 AM
    Wednesday, April 4, 2018 12:34 PM
  • Hi,

    Error says RPC service is unavailable. Remote Procedure call can be blocked by the firewall

    Firstly, please ensure RPC services are running. You may disable firewall temporarily to test.

    And you could also check Windows Firewall Settings for WMI and check the results.


    Best Regards,


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    • Marked as answer by Risingflight Wednesday, July 11, 2018 7:11 PM
    Thursday, April 5, 2018 6:06 AM