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Trouble with stability... RRS feed

  • Question

  •  

    I'm not sure what's going on.  And the real question: where do I start?

     

    I’m trying to figure out what’s wrong with my system.  It’s crashing every so often and different software stops running randomly.

     

    It seems fairly random in nature and not given to logic or pattern.

     

    The system was stable before I went Vista 64 bit with the quad core and 8800 GTS.

     

    Does anybody have any advise or suggestions about stability?  The hardware I'm running is:

     

    1. Evga 680i Motherboard  (RMA'd to the latest revision and Bios is latest as of today)
    2. Intel Q6600 Quad Core
      1. Super Nice Copper Heat Sink on CPU, Runs about 39c to 42c
    3. Corsair Dominator DDR2 4-4-4-12 (1GB x 2)
      1. 90mm High Speed Fan blowing down on DDR ram. (Stays real cool)
    4. NVidia 8800 GTS (G92) 512 GDDR3           
    5. Antec TruePower HeNeo 480 P.S.
    6. Two 120mm Case Fans (Front Pulls and Back Pushes to Create a Flow from Front to Rear, CPU Fan is Directed Out Rear)
    7. Creative Labs Sound Blaster Audigy 2 ZS Gamer
    8. Wacom Intuos 2 Tablet
    9. Logitech MX1000 Laser Cordless Mouse
    10. Logitech Elite Keyboard
    11. Windows Vista 64 bit
    12. Microsoft Office Small Business 2007

     

    Thanks for any help, I’m pulling my hair out, I’ve only got a little left and my wife’s worried L

     

    -Devin

    Monday, March 24, 2008 6:15 PM

Answers

  • Hello,

     

    To troubleshoot the crash issues, debugging is usually needed. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS).

     

    To obtain the phone numbers for specific technology request, please refer to the website listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US,  please refer to http://support.microsoft.com for regional support phone numbers.

     

    Having said that,  I recommend you to perform a clean boot to exclude the possible factors from 3rd party applications and services.

    (KB929135) How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135

     

     

    Cheers,

    Lionel

     

    Wednesday, March 26, 2008 7:19 AM
  •  

    Thanks, I think my motherboard might be the culprit.  Its the Evga 680i and has always been trouble with memory.  I switched around the memory and eventually found the right combination and it is somewhat stable now.
    Thursday, March 27, 2008 4:15 PM

All replies

  • Hello,

     

    To troubleshoot the crash issues, debugging is usually needed. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS).

     

    To obtain the phone numbers for specific technology request, please refer to the website listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US,  please refer to http://support.microsoft.com for regional support phone numbers.

     

    Having said that,  I recommend you to perform a clean boot to exclude the possible factors from 3rd party applications and services.

    (KB929135) How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135

     

     

    Cheers,

    Lionel

     

    Wednesday, March 26, 2008 7:19 AM
  •  

    Thanks, I think my motherboard might be the culprit.  Its the Evga 680i and has always been trouble with memory.  I switched around the memory and eventually found the right combination and it is somewhat stable now.
    Thursday, March 27, 2008 4:15 PM