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Error Access Denied on page RRS feed

  • Question

  • Hello,

    I have a site collection with a document library of pages.  On the page list is one site that nobody can log into, they get Error: Access Denied.  This just happened, previously users have accessed the site with no problem.  I've checked permissions on the page and I have full access, but can't log in.  When I check out the page and try to open in Designer, Word opens with a blank document.  When I download the aspx file, there is basically nothing it in (except for content placeholders).  No clues anywhere.  Does anyone have any idea how to troubleshoot this?

    I thought it might be a web part permissions issue, but can't see what web parts are included in the page.

    Thanks,

    Vincent


    vincent gould


    • Edited by zvgould191 Thursday, March 15, 2012 8:30 PM
    Thursday, March 15, 2012 6:10 PM

Answers

  • Hi zvgould191,

    You can troubleshooting the issue as following:

    • First make sure the user should be able to log in. Have you added a group that gives the required users access (ie. an NT Authority\authenticatedor a Domain\Users group)? Can users gain access as a Site Collection Administrator but not as full control? Are there any security policy settings set for the web application? Essentially make sure you haven't overlooked something.
    • Secondly, make sure you have a good MOSS/WSS install. If you having any glaring errors in your event log you should probably clean those up first. Troubleshoots get increasingly difficult when there's a lot of noise in the event log.
    • If you're trying to add/visit a page and are getting an Access Denied, ensure that the user has at least read rights to all the assets related to the page. This includes Master Pages, Style Sheets, Page Layouts, the Page/List Item itself and any other related assets.
    • Lastly I'd look at the Access Denied URL, if you simply get a:
    http://[ServerName]/_layouts/AccessDenied.aspx?Source=[AnyUrl]

      ... See the details:http://blog.tylerholmes.com/2008/02/troubleshooting-access-denied-errors-in.html

    Thanks,
    Lhan Han


    Saturday, March 17, 2012 2:17 PM
    Moderator

All replies

  • Hi,

    Please trace this page with some http tracer program. Fiddler is free. httpWatch basic edition is also free and I prefer this one for ease of use and nice UI.

    Once you trace this, you will be able to identify which specific component of the page is causing the Access Denied.


    Thanks, Soumya | MCITP, SharePoint 2010

    Friday, March 16, 2012 2:30 AM
  • Hi,

    Copy the URL of the page and paste that in a new browser.

    Then add ?Contents=1 to the URL and press enter. This will open the page in webpart maintenance mode.

    Now you can close the webpart that is causing this issue.

    I hope this will help you out


    Thanks, Rahul Rashu

    Friday, March 16, 2012 3:17 AM
  • Hi zvgould191,

    You can troubleshooting the issue as following:

    • First make sure the user should be able to log in. Have you added a group that gives the required users access (ie. an NT Authority\authenticatedor a Domain\Users group)? Can users gain access as a Site Collection Administrator but not as full control? Are there any security policy settings set for the web application? Essentially make sure you haven't overlooked something.
    • Secondly, make sure you have a good MOSS/WSS install. If you having any glaring errors in your event log you should probably clean those up first. Troubleshoots get increasingly difficult when there's a lot of noise in the event log.
    • If you're trying to add/visit a page and are getting an Access Denied, ensure that the user has at least read rights to all the assets related to the page. This includes Master Pages, Style Sheets, Page Layouts, the Page/List Item itself and any other related assets.
    • Lastly I'd look at the Access Denied URL, if you simply get a:
    http://[ServerName]/_layouts/AccessDenied.aspx?Source=[AnyUrl]

      ... See the details:http://blog.tylerholmes.com/2008/02/troubleshooting-access-denied-errors-in.html

    Thanks,
    Lhan Han


    Saturday, March 17, 2012 2:17 PM
    Moderator