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  • Question

  • Upgraded to W7 from XP 64 bt ,using QB 2008. Have tried  everything cannot print or e-mail....= no business HELP!!!!!!!!!!!!!!
    Saturday, November 21, 2009 9:40 PM

Answers

  • Hi,

    Have you try to run QuickBoot in Compatibility Mode? In additon, for QuickBoot issue, contact QuickBoot Support is a better choice.

    For your convenience:
    http://support.quickbooks.intuit.com/support/default.aspx

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
     
    Hope it helps.
    • Marked as answer by Robinson Zhang Friday, November 27, 2009 2:33 AM
    Tuesday, November 24, 2009 9:35 AM

All replies

  • Hi,

    Have you try to run QuickBoot in Compatibility Mode? In additon, for QuickBoot issue, contact QuickBoot Support is a better choice.

    For your convenience:
    http://support.quickbooks.intuit.com/support/default.aspx

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
     
    Hope it helps.
    • Marked as answer by Robinson Zhang Friday, November 27, 2009 2:33 AM
    Tuesday, November 24, 2009 9:35 AM
  • I'm sorry to hear you've been put out of business by Win7 upgrade!  Of course Intuit may work out a solution, in their own sweet time (with this sort of thing, it may be a while - have client waited months for their Intuit online backup to be upgraded). 

    Meanwhile, the CHEAPEST solution for you might be to get your hands on another computer running XP, install the software in 32bit, install the printer driver, and at least be able to do some billable work.
    Tuesday, November 24, 2009 4:08 PM
  • I'm sorry to hear you've been put out of business by Win7 upgrade!  Of course Intuit may work out a solution, in their own sweet time (with this sort of thing, it may be a while - have client waited months for their Intuit online backup to be upgraded). 

    Meanwhile, the CHEAPEST solution for you might be to get your hands on another computer running XP, install the software in 32bit, install the printer driver, and at least be able to do some billable work.

    additional suggestion:

    If QB confim QB doesn't support Windows 7. You can try to use XP Mode to run it in Windows 7.

    Hope it helps.
    Wednesday, November 25, 2009 8:08 AM