lockout cause by adfs 2.0 RRS feed

  • Question

  • Users every time they change their Windows password, they keep getting locked out and the cause is adfs.  looking at adfs doesn't tell me a whole lot including the tracing debug for adfs:

    MSISWindowsUserNameSecurityTokenHandler.ValidateToken: Incoming security token failed validation .
    ID4063: LogonUser failed for the 'user' user. Ensure that the user has a valid Windows account.-Logon failure: unknown user name or bad password

    check the user's machine

    - Sign out of Office

    - Sign out of OneDrive

    - Clear everything in Credential Manager

    - Reboot

    user still getting locked out.

    Any other way to figure out why adfs is rejecting authentication?

    • Edited by lost_noob Tuesday, October 30, 2018 5:45 PM
    Tuesday, October 30, 2018 5:43 PM