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Skype for Business On-premises iPhone/iPad cant sign in RRS feed

  • Question

  • Hello,

    I recently installed Skype for Business On-premises on our network. Currently only testing in house with front end server only, external access is not set up yet. All Windows PC's on the domain have no problem logging into S4B. Mac laptops can sign in. Android phones can sign in. iPhone and iPads cannot sign in, doing manual auto-detect server inputs. 

    For the 'manual' auto-detect I have tried:

    https://lyncdiscover.domain.com/autodiscover/autodiscoverservice.svc/root

    https://sip.domain.com/autodiscover/autodiscoverservice.svc/root

    https://'server ip:443'/autodiscover/autodiscoverservice.svc/root

    I am at a loss. Been googling for about a week and can't find anything.

    Thanks,

    Kevin

    Monday, May 8, 2017 3:13 PM

All replies

  • Hi kdlowe22,

    From the link:
    https://answers.microsoft.com/en-us/msoffice/forum/mso_imobile-msoffice_sfb/skype-for-business-on-premises-iphoneipad-cant/f55a2003-7853-48d8-9d82-d43c61c7dd32

    We know Galaxy S8 is working that SFB client on Galaxy S8 could connect to Skype for business server 2015, could you tell us how did you make it work? Did you try to other Android device to a test?

    By my experience, if we want to use mobile feature for Skype for business server 2015, we must deploy reverse proxy in DZM for mobility, you could refer to the following link:
    https://technet.microsoft.com/en-us/library/mt723409.aspx


    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by jim-xu Wednesday, May 17, 2017 9:46 AM
    • Unproposed as answer by jim-xu Friday, May 19, 2017 2:59 AM
    • Proposed as answer by jim-xu Friday, May 19, 2017 3:00 AM
    Tuesday, May 9, 2017 6:26 AM
  • Hello,

    All I did was download the app on my Galaxy 8 and login. 

    Followed this: https://blogs.technet.microsoft.com/canitpro/2015/05/05/step-by-step-installation-of-skype-for-business-server-2015/

    Kevin

    Wednesday, May 10, 2017 10:43 PM
  • Hi Kevin,

    I want to know how did Skype for business on Galaxy8 work when you didn’t deploy reverse proxy server in DMZ. Please refer to the last suggestion in my first reply.


    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, May 15, 2017 1:56 AM
  • I don't know how or why it worked. I was connected to the internal Wi-Fi in the office and it logged me in.
    Saturday, May 20, 2017 7:16 PM
  • Hi kdlowe22,

    For my knowledge, we need to configure reverse proxy server in DMZ as my above suggestions.


    Best Regards,
    Jim Xu
    TechNet Community Support


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, May 24, 2017 1:10 PM