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MOSS 2007 IPv6 RRS feed

  • Question

  • Looking for comments fromSharepoint 2007 Expert.

    I have Sharepoint 2007 installed in windows 2008 R2 and Sharepoint Database (sql 2005) in another windows 2008 R2 and it had been working fine for the last two months. Last week Sharepoint intranet is down and could not even launch Sharepoint central administration. Receiving error in Event log is Event id : 5586(Unknown exception10061 occured. A network related or instance-specific error occured while establishing a connection to SQL server. The server was not found or was not accessible.....)

    When I try to ping my Sharepoint database server from sharepoint Apps server it is responded with IPv6 address. Even though IPv4 and IPv6 is enabled in windows 2008 R2, there is no IPv6 address is configured. We did removed IPv6 disabled in both Apps and DB server and disattach the form and reattach the form and is resolved our issue. I would like to find out the root cause of the issue. Can any one help.. thanks.

    Wednesday, November 30, 2011 7:40 AM

Answers

  • Hello,

    There is no such issue / incompatibility between SharePoint 2007 with IPv6; SharePoint 2007 works just fine with IPv6 or IPv4, no manual configuration is required for IPv6. There may have been some network related issues which resulted in the above mentioned behavior.

    Note: If IPv6 is enabled its by-design that ping will respond with IPv6 address; if IPv6 is configured and you need a response from IPv4 address, please use ping <IPaddress> -4 command.


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support
    Monday, December 5, 2011 11:10 AM
    Moderator

All replies

  • Hello,

    There is no such issue / incompatibility between SharePoint 2007 with IPv6; SharePoint 2007 works just fine with IPv6 or IPv4, no manual configuration is required for IPv6. There may have been some network related issues which resulted in the above mentioned behavior.

    Note: If IPv6 is enabled its by-design that ping will respond with IPv6 address; if IPv6 is configured and you need a response from IPv4 address, please use ping <IPaddress> -4 command.


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support
    Monday, December 5, 2011 11:10 AM
    Moderator
  • Hi Nishant

    Thanks for the response. I have also come across the following:

                   http://blogs.msdn.com/b/jjameson/archive/2009/01/15/sharepoint-configuration-wizard-hangs-with-ipv6-address.aspx

     

     

                  http://blogs.msdn.com/b/jmacleod/archive/2008/06/25/iis7-sharepoint-2007-fails-with-503-service-unavailable-errors.aspx

     

    Could you please comment on this. thanks


    vallaman
    Thursday, December 8, 2011 3:14 AM
  • Hi,

    Thanks for pointing these out in above blogs. IMO in both cases, disabling IPv6 has served as quick workaround however it doesnt necessarily mean there wouldnt be any other ways of resolving those errors. Also, the blogs represent individual's experiences with troubleshooting.

    If you need to find out the exact root cause in your scenario and find out if there can be another / better solution or workaround rathan than disabling IPv6 that would require more in-depth level of support.  Please visit the below link to see the various paid support options that are available to better meet your needs: http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone. If you are a MSDN / TechNet subscriber, you can also contact our support by using your free support incidents.

    However, other members of the community may still have encountered the issue you're seeing, and have a solution to offer!

     


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support
    Thursday, December 8, 2011 12:15 PM
    Moderator