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No audio on my laptop RRS feed

  • Question

  • Hi,

    I am having a Toshiba laptop portege M603. Every thing was working fine untill i did windows update. Recently i downloaded SP3 for Win XP professional and since than i am dying to have audio. Every time reboot my laptop i get an error message - "Device not found" even though my device manage does not show any unknown devices....

    I am having Realtek HD Audio drivers installed and when i try to uninstall it i get and error saying:

    Error Code: -5006 : 0x80030005

    Error Information:

    >Kernel\CABFile.cpp (758)

    >SetupDLL\SetupDLL.cpp (1182)

    pAPP:Realtek High Definition Audio Driver

    PVENDOR:Realtek Semiconductor Corp.

    PGUID:f132af7f-7bca-4ede-8a7c-958108fe7dbc

    $11.50.0.42618

    @Windows XP Service Pack 3 (2600) IE 8.0.6001.18702

    Please help.....

    Regards

    Kamari

    Monday, August 30, 2010 6:00 PM

All replies

  • Hello,

    Thank you for your post!  I would suggest posting your question in one of the Windows Client TechCenter > Windows XP IT Pro Forums > Windows XP Service Pack 3 (SP3) located here:

    http://social.technet.microsoft.com/Forums/en-US/itproxpsp/threads

    Hope this helps you.
     
    Have a great day!

    Thanks!
    Dinesh
    Tier 2 Application Support
    Server and Tools Online Operations Team

    Wednesday, September 1, 2010 4:45 AM