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Word document for Mac does not save or save as RRS feed

  • Question

  •  Just after updating the office that I am not able to save <g class="gr_ gr_41 gr-alert gr_spell undefined ContextualSpelling ins-del" data-gr-id="41" id="41">nor</g> save as in word.

    Shame on the IT guys that are unable to provide good quality services, before offering updates they should make sure the update works. This is minimum client service, but it seems that would be too much to ask from Microsoft!

    Tuesday, August 8, 2017 6:41 PM

All replies

  • save or save as

    Tuesday, August 8, 2017 6:42 PM
  • Hi,

    Could you provided the detailed build number of the Mac OS and Office for Mac you are using, so that we can try to test it in our environment?

    Besides, I'd like to clarify the following questions:

    Did you get any error message when it failed to save or save as?

    Does the issue occur when creating and saving a new file or only when editing and trying to save an existing file?

    Does this issue happen to other Office programs, such as Excel or PowerPoint?

    In addition, some users were able to fix a similar issue via uninstalling and then reinstalling Office, you may also have try.

    Regards,

    Steve Fan


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    • Proposed as answer by Steve Fan Friday, August 18, 2017 9:38 AM
    Wednesday, August 9, 2017 10:57 AM