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Remote Desktop default printers not setting RRS feed

  • Question

  • Our scenario is mac based and we use remote desktop to use windows applications we can't run on them.

    There's one problem with printers <g class="gr_ gr_45 gr-alert gr_spell gr_disable_anim_appear ContextualSpelling" data-gr-id="45" id="45">though</g> on their remote desktop login, no one is able to set their own user specific default printer.
    You set the default and everything is working fine, till you log off then back on.. what will happen is the printer default is the first printer but then their printer has duplicates installations of it, you can tell this when you right click the printer and it asks which printer you want to change i.e. 
    >samsung 1234
    >samsung 1234
    >samsung 1234

    I then have to delete their local profile and get them to log back in again for it to go back to normal, their printer <g class="gr_ gr_32 gr-alert gr_gramm gr_disable_anim_appear Grammar multiReplace" data-gr-id="32" id="32">is then default</g> without multiple installations of the same printer, till they log out and back in.
    I have even recreated their profile and given them a new one but it's still the same issue.

    Any ideas? GPO is not set for any defaults etc

    Might be worth mentioning that we have two servers for active directory logins of rds1 and rds2, it will split the users onto both servers to share the load. If one person is logged into rds1 then the server will redirect them to rds2. We have to delete both profiles on both servers, is there a link issue here because of the two profiles?


    Monday, January 23, 2017 11:42 AM

All replies

  • Hi,

    To fix the problem, you could try to configure User Profile Disk for remote users.

    For how to configure UPD, you could refer to the article below.

    User Profile Disks in Windows Server 2012 R2 RDS

    http://woshub.com/user-profile-disks-in-windows-server-2012-r2-rds/

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    In addition, you could try to configure printer redirection in GPO.

    Printer Redirection

    https://technet.microsoft.com/en-us/library/cc731963(v=ws.10).aspx

    Best Regards,

    Jay


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Jay GuModerator Thursday, February 2, 2017 12:09 PM
    Tuesday, January 24, 2017 10:38 AM
    Moderator
  • Hi,

    Are there any updates?

    If the reply above has resolved your problem, please mark it as answer as it would be helpful to anyone who encounters the similar issue.

    Thank you.

    Best Regards,

    Jay


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, February 2, 2017 12:09 PM
    Moderator
  • <g class="gr_ gr_27 gr-alert gr_spell gr_disable_anim_appear ContextualSpelling ins-del multiReplace" data-gr-id="27" id="27"><g class="gr_ gr_64 gr-alert gr_tiny gr_spell gr_disable_anim_appear ContextualSpelling multiReplace" data-gr-id="64" id="64">i</g>'ve</g> not given it a go yet, will mark it when I've had the time to give it a go.
    Thursday, February 2, 2017 12:12 PM