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REMOTE ASSISTANCE HELP NEEDED RRS feed

  • Question

  • OK I am in need of some dire insight here.

    I have Vista business loaded for testing at my place of business. Now the issues is when I try to offer remote assistance to someone so I may connect and fix there issue. I get this error:

    "Your offer to help could not be sent"

    My environment is mostly XP machines. Is there some kind of incompatibility when offering remote assistance to XP machines from a Vista machine.

    any help is greatly appreshaited. !!!!


    Tuesday, April 15, 2008 5:06 PM

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