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What is ntkrnlpa.exe? RRS feed

  • Question

  • I've been searching but I have yet to find out what this lovely thing is. It's been causing some Blue screens for me lately.

     

    I had a problem with some Norton 360 drivers after upgrading from vista to 7. So I uninstalled Norton hoping this would end the blue screens, but I was out of luck.

     

    Oh, I should mention that this blue screen ONLY happens after trying to reboot after hibernating and it's a BAD_POOL_HEADER.

     

    Here's the dump file: http://cid-5411707bc7c85374.office.live.com/self.aspx/minidumps/minidump.zip

     

     

    Wednesday, December 8, 2010 1:15 AM

Answers

  • The module that you mentioned ntkrnlpa.exe is a core component of windows. Unless the possibility exists that the file is corrupt or your system is infected,  the NT Kernel is not the actual cause of your BSODs. The crashes are most likely the result of a rogue 3rd party driver that is hiding under the memory address range of NT at BSOD time.  if you need more help her is a forum that helped me better understand your problem. http://www.geekstogo.com/forum/topic/224875-bsod-caused-by-ntkrnlpaexe/

    • Marked as answer by Miya Yao Wednesday, December 15, 2010 8:26 AM
    Wednesday, December 8, 2010 1:54 AM
  • this is the NTKernel exe. The exe is fine, don't trust such useless tools like BlueScreenView or WhoCrashed.

    BAD_POOL_HEADER (19)

    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.


    http://msdn.microsoft.com/en-us/library/ff557389%28VS.85%29.aspx



    Please enable Driver verifier to get the causing driver:

    http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

    http://support.microsoft.com/?kbid=244617

    when you get a new BSOD, boot to safe mode, disable driver verifier, reboot to normal mode and upload the newest dmp file from the folder C:\Windows\Minidump to your public SkyDrive folder and post the link here.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Wednesday, December 15, 2010 8:26 AM
    Wednesday, December 8, 2010 2:38 PM

All replies

  • The module that you mentioned ntkrnlpa.exe is a core component of windows. Unless the possibility exists that the file is corrupt or your system is infected,  the NT Kernel is not the actual cause of your BSODs. The crashes are most likely the result of a rogue 3rd party driver that is hiding under the memory address range of NT at BSOD time.  if you need more help her is a forum that helped me better understand your problem. http://www.geekstogo.com/forum/topic/224875-bsod-caused-by-ntkrnlpaexe/

    • Marked as answer by Miya Yao Wednesday, December 15, 2010 8:26 AM
    Wednesday, December 8, 2010 1:54 AM
  • this is the NTKernel exe. The exe is fine, don't trust such useless tools like BlueScreenView or WhoCrashed.

    BAD_POOL_HEADER (19)

    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.


    http://msdn.microsoft.com/en-us/library/ff557389%28VS.85%29.aspx



    Please enable Driver verifier to get the causing driver:

    http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

    http://support.microsoft.com/?kbid=244617

    when you get a new BSOD, boot to safe mode, disable driver verifier, reboot to normal mode and upload the newest dmp file from the folder C:\Windows\Minidump to your public SkyDrive folder and post the link here.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Wednesday, December 15, 2010 8:26 AM
    Wednesday, December 8, 2010 2:38 PM