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ubsStor.inf problem when installing HP printer software RRS feed

  • Question

  • When installing the printer software for my HP printer, installation stops because it states the usbStor.inf file does not exist or is an incorrect version.  How can I resolve?
    Monday, January 25, 2010 7:29 AM

All replies

  • Try to uninstall old printer.
    http://www.petri.co.il/removing-old-drivers-from-vista-and-windows7.htm

    Hope you find the info useful
    Monday, January 25, 2010 7:52 AM
  • That has been done.  Any other suggestions?
    Monday, January 25, 2010 12:05 PM
  • Hi,
    Try replaced the file.
    Goto
    C:\Windows\System32\DriverStore\FileRepository\usbstor.inf_(xxxxxxxx)
    look for the usbstor.inf should be in date xx/xx/2009
    & copy it to C:\windows\inf
    Check if can fix.


    Hope you find the info useful
    Tuesday, January 26, 2010 7:41 AM
  • I decided to return the HP wireless printer. Too much grief! Staples could not help...

    My previous Canon installed with no problem!

    Tuesday, May 11, 2010 11:46 PM