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Windows 7 SP1 Fails to install (Error 0x8004100e) RRS feed

  • Question

  • I have tried severl times to install Windows 7 SP1 32-bit (through windows update and from the stand alone file) on my Dell Latitude E5400 with no luck.  I keep receiving the same error over and over again 0x8004100e.  Does anyone have any ideas?
    Wednesday, March 2, 2011 8:37 PM

Answers

  •     wbemErrInvalidNamespace    = 0x8004100e,


    So you have WMI issues. try this:

    Can you please try the command winmgmt /verifyrepository from an elevated commad prompt(cmd - run as administrator)? If you get WMI repository is Inconsistent  please try the following to reinstall WMI.

    1. net stop winmgmt
    2. ren %windir%\System32\Wbem\Repository Repository_backup
    3. net start winmgmt
    4. Open Command Prompt (cmd ) with elevated credentials (administrator)
    5. Run winmgmt /salvagerepository to attempt to rebuild the repository
    6. Register WMI components

              cd /d %windir%\system32\wbem

              for /f %%s in ('dir /b *.dll') do regsvr32 /s %%s
              for /f %%s in ('dir /b *.mof *.mfl') do mofcomp %%s 
              wmiprvse /regserver
              winmgmt /regserver

            7.Reboot machine

    After that, please test WMI connection with wbemtest as follows.
    1. Run %SystemRoot%\System32\Wbem\WbemTest.exe
    2. Click Connect
    3. Click Connect
    If you still hit connectivity error, you may want to try comprehensive rebuild below

    rundll32.exe setupapi,InstallHinfSection WBEM 132 %windir%\inf\wbemoc.inf

    Above command will ask for your Windows 2008 R2 installation disc

    Hope it helps.

    Source:
    http://social.technet.microsoft.com/Forums/en/w7itproSP/thread/5e28b803-51ee-4e20-80bc-22761e86b889


    if it still fails, we must look for error messages in the file CBS.log.

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\ " and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log " to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Proposed as answer by Andre.Ziegler Thursday, March 3, 2011 1:17 PM
    • Marked as answer by Cloud_TS Friday, March 11, 2011 8:54 AM
    Wednesday, March 2, 2011 10:36 PM

All replies

  •     wbemErrInvalidNamespace    = 0x8004100e,


    So you have WMI issues. try this:

    Can you please try the command winmgmt /verifyrepository from an elevated commad prompt(cmd - run as administrator)? If you get WMI repository is Inconsistent  please try the following to reinstall WMI.

    1. net stop winmgmt
    2. ren %windir%\System32\Wbem\Repository Repository_backup
    3. net start winmgmt
    4. Open Command Prompt (cmd ) with elevated credentials (administrator)
    5. Run winmgmt /salvagerepository to attempt to rebuild the repository
    6. Register WMI components

              cd /d %windir%\system32\wbem

              for /f %%s in ('dir /b *.dll') do regsvr32 /s %%s
              for /f %%s in ('dir /b *.mof *.mfl') do mofcomp %%s 
              wmiprvse /regserver
              winmgmt /regserver

            7.Reboot machine

    After that, please test WMI connection with wbemtest as follows.
    1. Run %SystemRoot%\System32\Wbem\WbemTest.exe
    2. Click Connect
    3. Click Connect
    If you still hit connectivity error, you may want to try comprehensive rebuild below

    rundll32.exe setupapi,InstallHinfSection WBEM 132 %windir%\inf\wbemoc.inf

    Above command will ask for your Windows 2008 R2 installation disc

    Hope it helps.

    Source:
    http://social.technet.microsoft.com/Forums/en/w7itproSP/thread/5e28b803-51ee-4e20-80bc-22761e86b889


    if it still fails, we must look for error messages in the file CBS.log.

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\ " and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log " to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Proposed as answer by Andre.Ziegler Thursday, March 3, 2011 1:17 PM
    • Marked as answer by Cloud_TS Friday, March 11, 2011 8:54 AM
    Wednesday, March 2, 2011 10:36 PM
  • WMI repository is consistent
    Wednesday, March 2, 2011 11:00 PM
  • Andre, Thanks for your help.  Even though WMI reported consistent I decided to go ahead and follow your directions and rebuild the WMI repository and that worked.  I now have installed SP1 installed.

    Thanks.

    Thursday, March 3, 2011 1:17 AM
  • follow your directions and rebuild the WMI repository and that worked.  I now have installed SP1 installed.

    thanks for the Feedback :)

    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Thursday, March 3, 2011 1:18 PM
  • Hi Andre,

    Like HenryDa - this also worked for me too!!!!! Thank you so much for your help on this one!

    P.S. The system I was using had bad sectors, replaced the hard disk and restored from a system image - so this might not have restored the WMI properly. The system was also a Dell Vostro 3450.

     

    Regards,

    Dave

    Friday, June 10, 2011 2:50 AM
  • I have been trying to install Windows 7 SP1 multiple times. 

    I get this error code: 80073712

    I have tested "System Update Readiness Tool", clean boot, Shutting down services and sfc.exe /scannow doesn't fix the problem.

    Checkdisk doesn't fix the problem.

    Rename the Software Distribution folder

    tested The Windows Update troubleshooter 

    After these operation i have no clue what to try. 

    Here is a link for my cbs.log 

    http://cid-793565f42e4581e3.office.live.com/browse.aspx/sp1

    Monday, June 13, 2011 10:06 AM
  • Thanks for the solution that you presented here. I had the same problem and, like commented for HendyDa, I decided to go ahead with the first part of the solution and finally I could install the SP1.

     

    Thanks.

    Tuesday, November 29, 2011 12:29 PM