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Mailbox used by group of different colleague RRS feed

  • Question

  • Good day

    We use 1 mailbox with 10 colleagues. we work with color categories to make it easier but my question is how come i can  change mailbox view and use "show as converstaion". This is greyed out and i cannot mark it

    thank you in advance

    Rgds

    Geert

    Wednesday, February 13, 2019 4:37 PM

All replies

  • Hi,

    Show as conversations is only available when you group by date. If it's grayed out, you need to switch to the Date grouping. When Show as conversations is enabled, the Date group is labeled Date (Conversations).

    If this is not your case, please reset view to test the result. To do this, please click View tab > Reset View.

    Any updates, please feel free to post back.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Proposed as answer by Perry-Pan Friday, February 15, 2019 5:14 AM
    Thursday, February 14, 2019 1:49 AM
  • Hi,

    Have you checked the suggestion above? Can you select "show as conversation" option?

    If you have further concern, please feel free to post back.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, February 18, 2019 6:08 AM
  • thank you Perry, it works
    • Proposed as answer by Perry-Pan Wednesday, February 20, 2019 6:48 AM
    Monday, February 18, 2019 10:18 AM
  • thank you Perry, it works

    Hi weckx,

    So glad to see the information is helpful to you.

    By the way, it's recommended to mark the reply as the answer so that it will benefit other community members who may encounter a similar issue.

    Thank you for your understanding and support.😊

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Proposed as answer by Perry-Pan Monday, February 25, 2019 6:12 AM
    • Unproposed as answer by Perry-Pan Monday, February 25, 2019 6:12 AM
    Thursday, February 21, 2019 5:14 AM