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SUP - Update KB3000850 and other issues

Question
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Hello,
I manage a SCCM 2012 R2 Infrastructure.
I am trying to add the KB3000850 to my update package and I always get an error message.
I tried to resynchronize the SUP and still the same error.
Package:
Success: The software updates were placed in the existing package:
Software updates downloaded from the internet
Success: Update for Windows 8.1 for x64-based Systems (KB3000850)
Error: Update for Windows 8.1 (KB3000850)
Errors
Failed to download content id 16836098. Error: There was an error downloading the software update. (12002)
Failed to download content id 16836099. Error: There was an error downloading the software update. (12002)
Language Selection:
English
Also,
- Some of the updates I deploy get stuck at 50% and the only option is to install the update manually...
- The update installation is very slow compare to a manual install
Have you already had those issues and how did you solve them ?
Thanks.
- Edited by LiveBTW83 Thursday, November 20, 2014 9:55 PM
Answers
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Hi,
The error 12002 means timeout.
Please check Patchdownloader.log to find more information.
There is a similar thread that the issue was related to proxy.
There was an error downloading the software update. (12002)
You could also check the Gerry's comments about this error in the blog below.
ConfigMgr 2012 / SCCM 2012 SP1 Step by Step Guide Part 16: Software Updates (Non-Microsoft)
>>Some of the updates I deploy get stuck at 50%
You could check reports in the console and logs on the clients to find the reason.
http://technet.microsoft.com/en-us/library/hh427342.aspx#BKMK_SU_NAPLog
Best Regards,
Joyce
- Proposed as answer by Joyce LModerator Friday, November 28, 2014 5:40 AM
- Marked as answer by Joyce LModerator Thursday, December 4, 2014 11:08 AM
All replies
-
Hi,
The error 12002 means timeout.
Please check Patchdownloader.log to find more information.
There is a similar thread that the issue was related to proxy.
There was an error downloading the software update. (12002)
You could also check the Gerry's comments about this error in the blog below.
ConfigMgr 2012 / SCCM 2012 SP1 Step by Step Guide Part 16: Software Updates (Non-Microsoft)
>>Some of the updates I deploy get stuck at 50%
You could check reports in the console and logs on the clients to find the reason.
http://technet.microsoft.com/en-us/library/hh427342.aspx#BKMK_SU_NAPLog
Best Regards,
Joyce
- Proposed as answer by Joyce LModerator Friday, November 28, 2014 5:40 AM
- Marked as answer by Joyce LModerator Thursday, December 4, 2014 11:08 AM
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I'm late to the party, but you may want to increase the Maximum Run Time setting for that specific update. The default is 10 minutes and I found that KB30000850 was taking 60-90 minutes to install on some hardware.
The update will often fail with error 0x8024000b, which translates to "The Operation was Cancelled" or 0X87D0070C, which is "Software update execution timeout."
From my experience, increasing the run time fixed both errors.
- Proposed as answer by Miguel Rosales Friday, November 18, 2016 4:07 AM