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Unable to read file on a W7 machine from a XP machine RRS feed

  • Question

  • I have a MYOB company file on my W7 machine - this is where I use MYOB Premier.  I have shared the folder so that my XP machine can see it.

    I have MYOB Account Right Plus on my XP machine.  I can see the MYOB company file from the XP machine in the share so seeing it is not a problem.  However, when I use Account Right Plus to open the MYOB company file on the XP machine and try to open it to process with I get an error which says "Unable to open file; file may be locked or in use or access privileges may be incorrect".  I have checked and the file is definitely not in use and can be seen from this XP machine.

    We have a workaround whereby we copy the company file from the folder on the W7 machine to a folder on the XP machine and we can successfully open it on XP using MYOB Account Right Plus. So it seems to be a network issue where the XP machine can see but can't use/read the company file on the W7 machine.

    As a last resort we could uninstall the software on the W7 machine and install on the XP machine to avoid the problem altogether, but if there is a solution, to keeping things where they are, this would be preferred.

    Hope someone can make some suggestions on how to resolve this.

    Thanks,

    Howie


    • Edited by Howie999 Wednesday, August 24, 2011 4:31 AM Incorrect title
    Wednesday, August 24, 2011 4:15 AM