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Event ID 999 - DPM 2007 UI will not Open (error 917) RRS feed

  • Question

  • After much searching and updating to the lastest patches/SP's - I cannot open my DPM UI.  I get an error 917 since the DPM service will not stay running.  Furthermore I also see several application event log error ID's 999 source MSDPM. "An unexspected error caused DPM serivce failure"  I've tried restoring an old copy of the DPMDB database and I still get the error as well.

    DPM logs, show the following:

    Attempting to write error to the event log Object reference not set to an instance of an object.:System.NullReferenceException: Object reference not set to an instance of an object.
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.PrmCatalog.CreateShadowCopyTrailInstance(Guid taskId, Guid logicalReplicaId)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ProtectionRecoveryTaskExecutor.RetireWorkplan(Guid jobId, Guid taskId, IXPathNavigable jobXml)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskExecutor.RetireWorkplan(Guid jobID, Guid taskID, CancelTaskFlags cancelFlag)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.ActiveJob.RetireWorkplanForNextTask()
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.ActiveJob.Start(Object obj)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.JobManager.RestartJobCallback(String jobXml)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.JobDB.ProcessActiveJobs(RestartJobCallback callback)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.JobManager.Initialize()
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.JobManager.InitializeIfNecessary(Object state)
    1554 0BE4 06/02 16:15:40.342 11 DpmThreadPool.cs(106)      at Microsoft.Internal.EnterpriseStorage.Dls.EngineUICommon.DpmThreadPool.Function(Object state)
    1554 0BE4 06/02 16:15:40.388 11 DpmThreadPool.cs(120)   Attempting to invoke Watson
    1554 0BE4 06/02 16:15:40.404 12 everettexception.cpp(957)   Exception Message = Object reference not set to an instance of an object. of type System.NullReferenceException

    I've read that this could poteintially be a job stuck running in the database that is fixed with an SQL script.  Any help would be great.  Mike Jacquet... I see you assisted on the last post.

     

     



    Thursday, June 2, 2011 4:24 PM

All replies

  • Did you get this issue resolved?
    Thanks, Wilson Souza - MSFT This posting is provided "AS IS" with no warranties, and confers no rights
    Saturday, December 24, 2011 8:57 PM