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Windows 7 BSOD issue (dmp files included) RRS feed

  • Question

  • Hi guys,

    I'm at a loss. My desktop has decided to blue screen every time I boot it up starting from yesterday. I've tried doing system restores, memory checks, a lot of stuff. The only time it boots up successfully is in safe mode but even then, sometimes when I'm trying to troubleshoot in safe mode it'll blue screen. The two blue screen messages I see are IRQL_NOT_LESS_OR_EQUAL and SYSTEM SERVICE EXCEPTION. I've included the two most recent dmp files below.

    Any help is greatly appreciated!

    http://www.megaupload.com/?d=G5IWFL7E

    http://www.megaupload.com/?d=FS4AUT65

    Friday, December 3, 2010 8:37 PM

Answers

  • KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck. 
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Access violation

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiDispatchException+0x1b9
    nt!KiExceptionDispatch+0xc2
    nt!KiGeneralProtectionFault+0x10a
    0xfffffa80`04a72ac2
    0xa000000`00050070
    0x24`00000000

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Access violation

    BiosVersion = F1
    BiosReleaseDate = 11/16/2009
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = GA-790XTA-UD4

    update the BIOS and check your RAM for errors.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, December 4, 2010 1:19 AM