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Upgraded from Windows 8 to 8.1, memory always used more than 80%, why? RRS feed

  • Question

  • To whom may concern,

    I'm Windows 8 family fans, but since I upgraded to Windows 8.1 recently, my laptop always running laggy. I monitored task manager and realized my memory usage always more than 80% while my running application is few of it only. I'm certainly need help or assistance on how shall I check and found out which service/application that caused the high memory usage.

    *I didn't install any other third party antivirus software; Windows defender is ON all the time

    I shall greatly appreciate if anyone can assist me!

    Saturday, January 11, 2014 5:12 PM

All replies

  • IAJC

    Can we get your event viewer logs?  Have you looked at what is using the memory in resource monitor?

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file to skydrive or a file sharing service and put a link to it in your next post
    *
    If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.  The work around is to edit the registry.  If you are not comfortable doing this DONT.  If you are, backup the key before you do
    Press Win+"R" and input regedit

    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"


    Wanikiya and Dyami--Team Zigzag

    Sunday, January 12, 2014 12:56 AM
  • Dear Moderator,

    I can't put in link here. Any advice?

    Monday, January 13, 2014 6:58 AM
  • Hi,

    You need to get your account verified.

    Please check this thread:

    Verify Your Account 11

    http://social.msdn.microsoft.com/Forums/en-US/200c33c9-abe9-494a-953a-bf53fccb3c76/verify-your-account-11?forum=reportabug

    After your account is verified, please post back the information Zig mentioned for our research.

    Meanwhile, please also post back the results from performance Recorder:

    Troubleshooting Windows Performance Issues Using the Windows Performance Recorder

    http://blogs.technet.com/b/askpfeplat/archive/2013/03/22/troubleshooting-windows-performance-issues-using-the-windows-performance-recorder.aspx

    Make sure you check on the CPU usage, Disk I/O activity option and start trace. 30 seconds is ok during the performance issue.


    Kate Li
    TechNet Community Support

    Wednesday, January 15, 2014 7:08 AM
  • Dear Moderator,

    Please refer this link for the performance log of mine: http://sdrv.ms/1lR7qjV

    Miliion of thanks!

    Tuesday, January 21, 2014 4:29 AM
  • To whom may concern,

    Please assist my problem and requested event viewer logs are here: http://sdrv.ms/1lR7qjV

    Thanks!! 

    Wednesday, February 5, 2014 8:23 AM
  • Hi,

    After checking your event log, I found several crash on system service or Metro app.

    Considering that there are some corrupted files on your computer after upgrade, please try to run SFC to scan your system, and also update the graphic driver from manufacturer's website since the incompatible driver will always cause the issue.

    If the issue still persists, please post back the results from performance Recorder:

    Troubleshooting Windows Performance Issues Using the Windows Performance Recorder

    http://blogs.technet.com/b/askpfeplat/archive/2013/03/22/troubleshooting-windows-performance-issues-using-the-windows-performance-recorder.aspx

    Make sure you check on the CPU usage, Disk I/O activity option and start trace. 30 seconds is ok during the performance issue.

     


    Kate Li
    TechNet Community Support

    Friday, February 14, 2014 5:06 AM