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SCSM 2012: Change Request in the self service portal

Question
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Hi All,
I installed the SCSM2012 beta included the self service portal.
It works very fine, but I have a question:
After few customizations: I can enter a new incident or a new service request based on my own template.
But I cannot create a Change Request Template to publish into the portal.
I can for exemple publish the Generic Incident template, but i cannot saw a similar template for the Change Request.
How I can do this?
Thanks for your help
MIKEThursday, November 17, 2011 10:22 AM
Answers
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Hi,
In the current build it's not possible to create Request Offerings based upon a Change Request template. Hopefully this feature will be included in later builds of the SCSM2012 Beta and in the RTM version.
Regards
//Anders
Anders Asp | Lumagate | www.lumagate.com | Sweden | My blog: www.scsm.se- Marked as answer by Paresh GuptaEditor Tuesday, November 29, 2011 2:26 AM
Monday, November 21, 2011 2:11 PM
All replies
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Any idea???
My customers wants to see the Change Request into the self service portal.
How I can do this? Developping our own webparts or others?
Thanks
MIKEMonday, November 21, 2011 12:10 PM -
Hi,
In the current build it's not possible to create Request Offerings based upon a Change Request template. Hopefully this feature will be included in later builds of the SCSM2012 Beta and in the RTM version.
Regards
//Anders
Anders Asp | Lumagate | www.lumagate.com | Sweden | My blog: www.scsm.se- Marked as answer by Paresh GuptaEditor Tuesday, November 29, 2011 2:26 AM
Monday, November 21, 2011 2:11 PM -
Currently there is no plan to support Change requests in SM 2012 Beta/ RTM version.
Paresh- Proposed as answer by Karin Meier Thursday, December 29, 2011 12:54 AM
Tuesday, November 29, 2011 2:26 AMAnswerer -
That's really bad if that's true. It looks like it would have been easy to do as Microsoft did it for incident. That was the first thing I tried to do with the Self-Service Portal once I got it up and running in SCSM2012 Beta.
-Sylvain
Tuesday, November 29, 2011 7:50 PM -
Hi
Is it possible already in RTM ?
Friday, April 13, 2012 10:40 AM -
Hello there,
No it's not possible - although You might consider using Runbook for creating Change Request when Service Request is created.
Cheers
Tuesday, December 4, 2012 1:04 PM -
Hello there,
No it's not possible - although You might consider using Runbook for creating Change Request when Service Request is created.
Cheers
Jeron@Microsoft Technet
Thursday, July 17, 2014 3:47 AM -
resurrecting dead threads, very bad things.
Thursday, July 17, 2014 2:14 PM