locked
loop when I play something and you tube green! RRS feed

  • Question

  • Hello!

    I have got this problem, when I bought this Pc (1 month ago) when I played music or a film or youtube's video, I heard a continual loop, like if the computer was going slowly, and the music too!

    Now I updated all the driver (Monitor,sound,etcc) but the loop is still here, less, but sometimes it starts. And now I cant see youtube' videos! I see the video all green!  I read somewhere I can untick on a choice that says hardware acceleration. But it s not safe..right? 

    So what can I do? Thenks!

    Saturday, January 28, 2012 6:30 PM

Answers

  • Please update you graphic card driver and BIOS to the latest one.

    If the issue persists, since it's a new PC, I think it's still under warrenty, I recommend you contact the manufacture for more help.

    Regards,

    Miya 


    Miya Yao

    TechNet Community Support

    • Marked as answer by Miya Yao Friday, February 3, 2012 6:09 AM
    Monday, January 30, 2012 6:25 AM