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Work folder connecting issue

    Question

  • Hi Team,

    We are getting the below warning message in sync share event viewer when connecting to work folders.

    There was a problem retrieving a user attribute from Active Directory Domain Services. This can occur if this server could not reach a domain controller or if the attribute has not been set.
    No action is required unless you deployed Work Folders with multiple sync servers, want users to automatically discover their sync server, and the msDS-SyncServerUrl user property is listed below.
    User: rams; User property: msDS-SyncServerUrl; Error code: (0x80c80036) ECS_E_AD_PROPERTY_NOT_FOUND
    .

    Event Id - 4015

    And getting the below error when we run the gpupdate /force in one of the users computer.And the the work folders policy is not executed/enforced where the other policy is executed.

    So please need support to resolve the issue ....bit urgent.

    Wednesday, March 01, 2017 7:00 PM

All replies

  • Sudhanshu,

    The Event ID 4015 is expected if the msDS-SyncServerUrl attribute has not been set. You can ignore this event if the attribute has not been set. More info on the msDS-SyncServerUrl attribute: https://blogs.technet.microsoft.com/filecab/2013/10/09/a-new-user-attribute-for-work-folders-server-url/

    Regarding the Work Folders client error, it appears the user doesn’t have access to the sync share. On the Work Folders server, verify the user has access to a Sync Share. If they have access to a Sync Share, verify the permissions on their user directory are correct (compare them against a working user).

    Thanks,

    Jeff

    Wednesday, March 01, 2017 11:35 PM
  • hi jeff,

    please guide how to verify the user has access to a Sync Share work folders server.

    what is the command pls.

    Thanks,

    Sudhanshu

    Thursday, March 02, 2017 6:39 PM
  • Sudhanshu,

     

    There are two methods to verify the user has access:

    Method 1 - Server Manager

     

    1.       Open Server Manager, click File and Storage Services, and then click Work Folders.

    2.       Select the Sync Share and verify the user is listed in the Users section.

     

    Method 2 - PowerShell

     

    1.       Use the Get-SyncShare cmdlet

     

    TechNet documentation for Get-SyncShare cmdlet: https://technet.microsoft.com/itpro/powershell/windows/sync-share/get-syncshare

     

    Thanks,


    Jeff


    Thursday, March 02, 2017 9:01 PM
  • Hi,

    Just checking in to see if the information provided was helpful. And if the replies as above are helpful, we would appreciate you to mark them as answers, please let us know if you would like further assistance.

    Best Regards,

    Wendy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Monday, March 06, 2017 8:20 AM
    Moderator
  • Hi Tech team,

    Please could someone  tell me the what is the exist command to see how many users are syns

    in workfolder and how many users are get connected

    Thanks,

    Sudhanshu

    e synced and get connect

    T

    Thursday, March 09, 2017 6:23 PM
  • Sudhanshu,

     

    You can create a PowerShell script to get this info. See the following blog for more info: https://blogs.technet.microsoft.com/filecab/2016/05/03/building-work-folders-sync-reports/

     

    Thanks,


    Jeff

    Friday, March 10, 2017 5:37 PM
  • Hi Jeff,

    Thanks for the support.

    I am getting the error for work folders.So pls need support to resolve the issue.

    Sync status: Sync stopped. Network connection lost
    Authentication method: Domain Credentials
    Error code: This PC isn't connected to the network. (‪0x80c8030b)

    Thanks,

    Sudhanshu

    Monday, March 20, 2017 10:23 AM
  • Sudhanshu,

    If the Work Folders clients are running Windows 7, I suspect they're encountering the following issue:

    https://social.technet.microsoft.com/Forums/en-US/aff8c086-881f-4109-b84a-9ac419c5f79c/work-folder-windows-7-unable-to-sync-when-booting-with-no-network?forum=w7itprogeneral&prof=required

    To resolve this issue, create a WorkFolders registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

    Once the key is created, restart the Work Folders service:

    net stop workfolderssvc
    net start workfolderssvc

    Note: I would recommend adding the WorkFolders key in your Windows 7 image or create the key via group policy.

    Thanks,

    Jeff

    Monday, March 20, 2017 4:43 PM
  • Hi Jeff,

    Please could u tell me the key value for the below currentversion path.

    To resolve this issue, create a WorkFolders registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

    Once the key is created, restart the Work Folders service:

    Thanks,

    Sudhanshu


    Tuesday, March 21, 2017 6:11 AM
  • Sudhanshu,

    To resolve this issue, create a WorkFolders registry key under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion

    There are no values that need to be defined. The WorkFolders registry key just needs to be created.

    Thanks,

    Jeff

    Tuesday, March 21, 2017 4:29 PM