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ISA Client Starting Excel with third party Add-in is slow RRS feed

  • Question

  • The Excel Add-in is from OSISoft called PI Datalink. The PI Datalink does make connections to servers that collect Historian data. The Historian application is developed by OSISoft.

    OSISoft has recommended we upgrade our ISA client as a newer release fixed another customer's issue, but our ISA release we are running is much newer than their customer. Does anyone have any insight into what might be the issue between this Add-in and ISA?

    XP SP3
    EXCEL 2003 WITH PI ADD-IN
    load excel 2003 by itself - 5 seconds
    save blank workbook
    end excel process
    open blank workbook - 30 seconds

    XP SP3
    EXCEL 2003 NO ADD-IN
    load excel 2003 by itself - 5 seconds
    save blank workbook
    end excel process
    open blank workbook - 5 seconds

    Disabling ISA client on the XP machine allievates this slow down.

    They have suggested that we disable Excel from ISA.

    Microsoft's ISA proxy client should have an application.ini file in
    \Documents and Settings\user_name\Local Settings\Application
    Data\Microsoft\Firewall_client_folder

    Find the file and add the following two lines to disable the proxy
    client for excel:

    [Excel]
    Disable=1

     

    Wednesday, October 13, 2010 3:06 PM

All replies

  • I recommand to you to post your problem in this forum .

     



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     

    Wednesday, October 13, 2010 7:34 PM
  • Thank you! I'll give that a try.
    Wednesday, October 13, 2010 7:52 PM