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SendEmail stopped working (Method not found) RRS feed

  • Question

  • I'm having some issues with the (unsupported) SendEmail feature in my new service manager install. I stood up a brand new install last month and have been getting it ready for production. This weekend I went to test my Send/Request info from user templates and I get a Method not found: error (shown below). It was working last week. Any help is appreciated on where to start looking or troubleshooting. I know this error is pretty generic, but I'd be happy and quick to answer any questions to help some of you get a better idea of what it might be

    Date: 2/15/2016 2:53:14 PM
    Application: System Center Service Manager
    Application Version: 7.5.3079.442
    Severity: Error
    Message: Method not found: 'System.Collections.Generic.IList`1<Microsoft.EnterpriseManagement.UI.DataModel.IDataItem> Microsoft.EnterpriseManagement.ServiceManager.Incident.Common.DataQueryHelper.GetEnumerations(System.Guid, Boolean)'.
    
    System.MissingMethodException: Method not found: 'System.Collections.Generic.IList`1<Microsoft.EnterpriseManagement.UI.DataModel.IDataItem> Microsoft.EnterpriseManagement.ServiceManager.Incident.Common.DataQueryHelper.GetEnumerations(System.Guid, Boolean)'.
       at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ConsoleTaskHandler.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task, List`1 parameterList)
       at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ConsoleTaskHandler.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
       at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobRecord.ExecuteBackgroundJob(Object sender, ConsoleJobEventArgs eventargs)
       at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
    


    Monday, February 15, 2016 9:20 PM

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