I have two specific questions that I could use help on regarding call routing in Lync 2010.
1. Within a voice policy, is it possible to set up the PSTN usage and Route so that when a user that has the voice policy assigned dials a specific number (for example, 911), it will use a certain gateway to dial out? There's a section under "Route"
that allows you to specify a pattern to match. My initial thought was to define the specific number here and have a specific gateway associated with this route. I'll have this listed on top of the list of PSTN usage for the voice policy. So if the user dials
any number other than the specific number (911) then the voice policy will skip the first listed PSTN usage and use the next PSTN Usage/Route.
2. When you associate multiple PSTN gateways with a mediation pool, and make one of the PSTN gateways as "default", on what conditions would the mediation pool choose to route calls via one of the non-default PSTN gateways? Is it based on OPTIONS
messages?
- I want a branch site to route calls via the central site's gateways, unless the inter-office WAN fails. Then I want the branch SBA to use its gateway to route calls out via POTS lines.
Thanks for your help!
me