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Save Skype Conversations in IM and Mobile with archiving role

    Question

  • Dear Pro's

    Is it possible to save IM in mobile and Client stored in archiving servers and clients were offline or away check messages when they get back online ?

    in my environment  there is no exchange integration

    Archiving , Monitoring , OWA , Front End and Back end servers are present 

    Any comment will be appreciated

    Tuesday, March 27, 2018 4:57 PM

All replies

  • Hi Mohamadreza,

    You cannot send IM to an offline user ,if you do not enable offline IM,

    If you want to enable the Offline Instant Messaging (IM) in Skype for Business Server 2015,you should integrate skype for business with exchange ,because it use EWS(Exchange Web Services) to achieve it.

    If you status is away ,user will receive the IM ,you want users to retrieve that information from a mobile device ,you could set to EnableServerConversationHistory True ($True) in the set-csclientpolicy.


    Best Regards,
    Leon Lu


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    Wednesday, March 28, 2018 6:25 AM
    Moderator
  • Hi,

     

    Are there any update for this issue, if the reply is helpful to you, please try to mark it as an answer, it will help others who has similar issue.


    Best Regards,
    Leon Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, April 02, 2018 10:05 AM
    Moderator