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Critical Error in Start menu after install KB3156421 RRS feed

  • Question

  • Hi guys,

    Windows keep updating my computer with KB3156421. Each time it happens I get a 'Critical Error' in the start menu and ask me to sign out.   I uninstall the update and come back to normal, but every 2 days, windows do again maintenance, install the update..and back to 'critical error'  I am sick of wasting time with this, any easy solution for a non expert?

    Many thanks

    C

    Thursday, June 2, 2016 1:00 PM

Answers

  • Hi EcoCap,

    Is the KB3156421 installed well?

    We could refer to Kapil.Arya`s suggestion  to have a troubleshoot.

    In addition, please open an administrator command line and run "dism /online /cleanup-image /restorehealth" to check the health of system files.

    If the issue persists, please refer to the following link to hide the update temporarily.
    How to temporarily prevent a Windows or driver update from reinstalling in Windows 10
    https://support.microsoft.com/en-sg/kb/3073930

    Best regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Friday, June 3, 2016 6:48 AM

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