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outlook search issue RRS feed

  • Question

  • Hi experts,

    I have a user who cannot search PST files within the "All Items" "All Mailboxes" scope. Search within current folder works well. Any thoughts? We are using Outlook 2013. Thanks.

    David

    Wednesday, September 27, 2017 4:28 PM

Answers

  • A repair did the trick. Thanks.

    David

    • Marked as answer by DavidS11111 Wednesday, October 11, 2017 1:55 AM
    Wednesday, October 11, 2017 1:55 AM
  • What environment you are using at back-end? Is it Exchange or IMAP? 
    • Marked as answer by DavidS11111 Wednesday, October 11, 2017 1:55 AM
    Wednesday, September 27, 2017 4:41 PM
  • Hi David,

    How many accounts did you configure in Outlook 2013? Where did you do the search, the Inbox folder of PST file or other mailbox, other subfolders? 

    If possible, please provide a screenshot about your search issue for better understanding.

    Best Regards,
    Winnie Liang


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by DavidS11111 Wednesday, October 11, 2017 1:55 AM
    Thursday, September 28, 2017 8:36 AM

All replies

  • What environment you are using at back-end? Is it Exchange or IMAP? 
    • Marked as answer by DavidS11111 Wednesday, October 11, 2017 1:55 AM
    Wednesday, September 27, 2017 4:41 PM
  • Hi David,

    How many accounts did you configure in Outlook 2013? Where did you do the search, the Inbox folder of PST file or other mailbox, other subfolders? 

    If possible, please provide a screenshot about your search issue for better understanding.

    Best Regards,
    Winnie Liang


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by DavidS11111 Wednesday, October 11, 2017 1:55 AM
    Thursday, September 28, 2017 8:36 AM
  • Hi David,

    How about your issue? If you need any further help, please provide more information to us for further analysis.

    If the issue has been resolved, would you mind to share the solutions here? Your action would be helpful to other users who read this thread.

    Best Regards,
    Winnie Liang


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 6, 2017 2:01 AM
  • A repair did the trick. Thanks.

    David

    • Marked as answer by DavidS11111 Wednesday, October 11, 2017 1:55 AM
    Wednesday, October 11, 2017 1:55 AM