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blue screen problem RRS feed

  • Question

  • this problem occours after running the computer after sometime

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    116
      BCP1:    8594D510
      BCP2:    9104D9B0
      BCP3:    00000000
      BCP4:    00000002
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Files that help describe the problem:
      C:\Windows\Minidump\061812-14352-01.dmp
      C:\Users\nabin\AppData\Local\Temp\WER-30622-0.sysdata.xml

    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    please help me solve this problem. But i dont have any graphics installed.4


    • Edited by nabin9 Monday, June 18, 2012 6:29 AM
    Monday, June 18, 2012 6:27 AM

Answers

All replies

  • Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here.
    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    For advice on how to configure your system to create dump files please read:
    http://support.microsoft.com/kb/254649

    The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Type System information in the Search Box above the start Button and press the ENTER key. What is your BIOS version and date?


    Hope this helps, Gerry

    Monday, June 18, 2012 7:53 AM
  • Hi,

    Bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

    Please see the link below.

    http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263(v=vs.85).aspx


    Juke Chou

    TechNet Community Support

    • Marked as answer by Juke Chou Thursday, July 5, 2012 9:31 AM
    Wednesday, June 20, 2012 9:51 AM