Problem saving video RRS feed

  • Question

  • I bought windows live movie maker about 3 hours ago. Each time I save, the screen <g class="gr_ gr_203 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace" data-gr-id="203" id="203">become</g> black while the audio stays fine. The version is 2012 and my computer <g class="gr_ gr_331 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="331" id="331">usieswindows</g> 7. I tried a  number of things until <g class="gr_ gr_430 gr-alert gr_tiny gr_spell gr_inline_cards gr_run_anim ContextualSpelling multiReplace" data-gr-id="430" id="430">i</g> got tired.

    How can <g class="gr_ gr_515 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del" data-gr-id="515" id="515"><g class="gr_ gr_516 gr-alert gr_tiny gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling multiReplace" data-gr-id="516" id="516">i</g> deal</g> with this problem, please?

    Friday, June 30, 2017 6:04 AM

All replies

  • Support for Windows Movie Maker is found @

    This is not part of Windows 7.  It is part of Windows Essentials.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Saturday, July 1, 2017 6:17 PM
  • Hi,

    More often than not when a device isn't working it is because the driver has become corrupted. Re-installing a fresh copy should help.

    Completely remove the current driver and install the newest driver available.

    In addition, Windows Movie Maker is a member of "Windows Essentials 2012 Suite" and it is no longer supported by Microsoft.


    Thank you for understanding.

    Best Regards,


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Thursday, July 13, 2017 7:27 AM
    Monday, July 3, 2017 4:06 AM