Hi jede,
Windows 7 is set by default to automatically restart the operating system if a system failure.
Try to cancel automatic restart
Navigate to control panel >system and security >system >click advanced system setting on right of panel >In the
advanced options of the system context menu, click on "Settings" under Startup and Recovery >uncheck the "Automatically restart" for system failure
Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
Best regards,
Sylvia
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